F.A.Q.
FREQUENTLY ASKED QUESTIONS
1. What types of equipment do you offer for hire?
- We offer a range of equipment, including mining equipment like ADTs, waterkarts, bobcats, rollers, graders, front end loaders, excavators, TLBs to meet various construction needs.
2. How do I request a quote for equipment hire?
- You can request a quote by contacting us through our website, phone, or email. Our team will respond promptly with the information you need.
3. Are your equipment rentals available for short-term or long-term projects?
- Our equipment is available for both short-term and long-term hire, providing flexibility to accommodate your project duration.
4. What safety measures are in place for equipment operation?
- Safety is our priority. We provide thorough equipment training, and safety guidelines, and ensure that all our machinery meets industry safety standards. All our operators are highly trained and have up-to-date medicals and operator certificates.
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5. Is delivery and pickup of equipment included in the rental cost?
- Yes, we offer convenient delivery and pickup services as part of the rental package. Contact us for details on locations and scheduling.
6. What qualifications do operators need to use the equipment?
- Operators should be trained and certified to use specific machinery. We can provide training or verify existing certifications as needed.
7. Can I hire equipment on short notice?
- Yes, we understand that project timelines can change. We strive to accommodate last-minute requests whenever possible. Contact us for availability.
8. What payment options do you accept for equipment hire
- We accept various payment methods, including credit cards, bank transfers (EFT), and Zapper. Payment details will be provided upon booking.
9. Do you offer maintenance support during the rental period?
- Our equipment is well-maintained, but we provide 24/7 support in case of any issues. Contact our team for immediate assistance.
10. Are there any additional costs or hidden fees in the rental agreement?
- We believe in transparent pricing. Our quotes include all relevant costs, and we will communicate any additional fees before finalising the rental agreement.
11. Can I extend the rental period if my project takes longer than expected?
- Yes, you can extend the rental period. Contact us as soon as possible to make arrangements and ensure equipment availability.
12. What sets your plant hire service apart from others?
- We pride ourselves on offering top-quality equipment, excellent customer service, and competitive pricing. Our commitment is to make your construction projects successful and hassle-free.